Our Policies

LET'S START A RETURN/EXCHANGE

 

We offer free shipping on orders $50 and up!

ALL sales are FINAL! If an item needs to be exchanged for a different size, you must bring/mail it back within 15 days along with the original receipt! On SALE items, all sales are final, there are NO EXCEPTIONS!

We appreciate your business! Thank you so much, we could not do this without our amazing customers! XOXO DPD

 

ALL SALES ARE FINAL

STORE CREDIT is available or exchanging the product for another size is accepted

We have a 15-day exchange policy, which means you have 15 days after receiving your item to request a exchange.

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a exchange, you can contact us at 210-556-933 or dumpsterpickingdivas@gmail.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange/return will not be accepted.

You can always contact us for any exchange question at dumpsterpickingdivas@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned/exchanged, like (such as final sale, freshies, and candy), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

 

Exchanges/Refunds
The fastest way to ensure you get what you want is to exchange the item you have, and once the exchange is accepted and you receive your store credit  make a separate purchase for the new item or a store associate can assist you.

We will notify you with your preferred contact infor once we’ve received and inspected your item, and let you know if the if it was approved or not. If approved, you’ll be automatically be given store credit. Please remember if given a refund for a damaged or special circumstances  it can take some time for your bank or credit card company to process and post the refund too.

**To receive a refund the product is either an inventory issue (out of stock item) or is damaged.**

 

You can always contact us for any exchange question at dumpsterpickingdivas@gmail.com or call 210-566-9333.